MAT ZOOS offers a full range of Consulting Services to support your Operational design, planning, implementation and management needs.
Detailed Services in Operational Management & Consultancy
- Advice on key actors for consideration to ensure cost effective operational service delivery;
- Development of a fully costed operating plan;
- Development and documentation of operational processes, standards and procedures for both front and back of house;
- Manpower planning, sourcing and selection services;
- Brand development and associated marketing, PR and business development planning;
- Development of retail, and other non-attraction, strategies;
- Full implementation of the operating plan during start up phase;
- Operational management,
- Operator sourcing and evaluation – if you would like to outsource the management of your operations we can help you identify, evaluate, negotiate and appoint a suitable partner;
- Efficiency reviews to determine areas for remedial action to improve processes and enhance and optimize revenue potential for established attractions;
- Assessment and due diligence for business valuation and sale.